Terms & Conditions

Welcome to MultiplAI, an AI-powered due diligence platform designed to streamline and enhance investment analysis. These Terms and Conditions (“Terms”) govern your use of our services (“Services”). By accessing or using the Services, you agree to these Terms.

1. Acceptance of Terms

1.1 By creating an account or accessing the Services, you agree to be bound by these Terms. 1.2 If you do not agree with any part of these Terms, you must discontinue use of the Services immediately.

2. Eligibility

2.1 You must be at least 18 years old and legally capable of entering into contracts to use the Services. 2.2 You represent that the information provided during registration is accurate, complete, and up-to-date.

3. Account and Security

3.1 You are responsible for maintaining the confidentiality of your account credentials.3.2 Notify us immediately if you suspect unauthorized access to your account.3.3 You are liable for all activities that occur under your account.

4. Use of the Services

4.1 The Services are provided solely for AI-powered due diligence and investment analysis purposes.4.2 You agree not to:

• Use the Services for illegal, fraudulent, or unauthorized purposes.
• Interfere with or disrupt the functionality of the Services.
• Reverse engineer, decompile, or disassemble the software powering the Services.

5. Fees and Payment

5.1 Use of certain features of the Services may require payment of fees (“Paid Services”).5.2 Fees are outlined on our pricing page and are subject to change with prior notice.5.3 All payments are non-refundable unless otherwise stated.

6. Data Privacy and Security

6.1 Your use of the Services is governed by our [Privacy Policy](link to privacy policy).6.2 We implement industry-standard security measures to protect your data but cannot guarantee absolute security.6.3 You retain ownership of your data but grant us a license to use it for providing and improving the Services.

7. Intellectual Property

7.1 All intellectual property rights in the Services belong to us or our licensors.7.2 You are granted a limited, non-exclusive, and non-transferable license to use the Services.

8. Third-Party Integrations

8.1 The Services may integrate with third-party tools. We are not responsible for the performance or terms of these third-party services.8.2 Your use of third-party services is subject to their respective terms and conditions.

9. Limitations of Liability

9.1 To the maximum extent permitted by law, we shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities arising from your use of the Services.9.2 Our total liability is limited to the amount paid by you for the Services in the 12 months preceding the incident.

10. Termination

10.1 We reserve the right to suspend or terminate your access to the Services for violation of these Terms.10.2 Upon termination, your right to access the Services ceases immediately.10.3 We may retain your data as required by law or for legitimate business purposes.

11. Modifications to the Terms

11.1 We may update these Terms from time to time with notice provided via email or the Services.11.2 Continued use of the Services after updates constitutes your acceptance of the revised Terms.

Acknowledgement

By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Privacy Policy

MultiplAI is committed to protecting your privacy. This Privacy Policy explains how we handle your data when you use our AI-powered due diligence platform (“Services”). By accessing or using the Services, you agree to this Privacy Policy.

1. Data Collection

1.1 User-Provided Information:
We collect only the information you provide directly to us, such as when creating an account or contacting support.

1.2 Automatic Data Collection:
We may collect non-personal information, such as device type, browser type, and usage statistics, to improve the performance of our Services. This information does not identify you personally.

1.3 No Unauthorized Data Collection:
We do not collect, store, or process sensitive user data unless explicitly provided by you for the purposes of using our Services.

2. Use of Data

2.1 Service Provision:
We use your data to provide and improve our Services. For example, we may use your email to communicate updates or respond to support inquiries.

2.2 Data Usage Transparency:
Your data will never be used to train our AI models without your explicit consent.

2.3 Aggregate Analytics:
Non-identifiable, aggregated data may be used to analyze trends or improve platform performance.

3. Data Sharing

3.1 Third-Party Services:
We may integrate with third-party tools to enhance our Services. These tools are required to adhere to privacy standards comparable to ours.

3.2 Legal Requirements:
We may disclose your data if required to comply with legal obligations, enforce our Terms of Service, or protect against fraudulent activities.

3.3 No Unauthorized Sharing:
We do not sell or share your personal data with advertisers or other third parties for commercial purposes.

4. Data Security

4.1 Protection Measures:
We implement industry-standard measures, such as encryption and secure servers, to safeguard your data.

4.2 User Responsibility:
You are responsible for maintaining the confidentiality of your account credentials.

4.3 No Guarantee:
While we take security seriously, no system can be 100% secure. Please contact us immediately if you suspect unauthorized access to your account.

5. Data Retention

5.1 Retention Period:
We retain your data only as long as necessary to provide the Services or comply with legal obligations.

5.2 Deletion Requests:
You can request deletion of your data by contacting us. We will process such requests promptly unless retention is required by law.

6. User Rights

6.1 Access and Correction:
You have the right to access and update the personal information you provide to us.

6.2 Consent Withdrawal:
You can withdraw consent for data usage at any time. However, this may limit your ability to use certain features of the Services.

6.3 Data Portability:
Where applicable, we can provide a copy of your data in a portable format upon request.

7. Changes to this Privacy Policy

7.1 Notification of Changes:
We may update this Privacy Policy from time to time. Changes will be communicated via email or through the Services.

7.2 Continued Use:
Continued use of the Services after updates constitutes your acceptance of the revised Privacy Policy.

Acknowledgement

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Security

MultiplAI is committed to ensuring the highest standards of data security and compliance with the General Data Protection Regulation (GDPR). This Security Policy outlines the measures we take to protect your data and ensure its confidentiality, integrity, and availability.

1. Scope

This Security Policy applies to all users of MultiplAI’s Services, employees, contractors, and third-party service providers. It covers all systems, data, and processes related to the Services.

2. Data Security Principles

2.1 Confidentiality:

• We restrict access to personal data to authorized personnel only.
• Encryption is applied to personal data at rest and in transit.

2.2 Integrity:

• We implement measures to prevent unauthorized alteration or destruction of data.
• Access logs are monitored and regularly reviewed to detect anomalies.

2.3 Availability:

• Data backup systems are in place to ensure availability and quick recovery.
• Service uptime is monitored to provide consistent access to the platform.

3. Organizational Security Measures

3.1 Access Control:

• Role-based access controls (RBAC) limit access to sensitive data based on job responsibilities.
• Two-factor authentication (2FA) is required for administrative accounts.

3.2 Employee Training:

• Employees undergo regular training on GDPR compliance and security best practices.

3.3 Incident Response:

• A documented incident response plan ensures swift action in case of security breaches.
• Users are notified of data breaches in accordance with GDPR requirements.

4. Technical Security Measures

4.1 Encryption:

• We use AES-256 encryption for data at rest.
• TLS 1.3 is implemented for data in transit.

4.2 Firewalls and Monitoring:

• Firewalls and intrusion detection systems (IDS) monitor and protect our network from unauthorized access.

4.3 Data Minimization:

• Only essential personal data is collected and processed.
• Data retention policies are strictly enforced.

5. Third-Party Providers

5.1 Vendor Assessments:

• Third-party vendors are vetted to ensure compliance with GDPR and security standards.

5.2 Data Processing Agreements (DPAs):

• Contracts with third-party providers include provisions to ensure data protection and compliance.

6. User Rights and Data Protection

6.1 Data Subject Rights:

• Users have the right to access, rectify, or delete their data.
• Requests can be submitted via our contact information below.

6.2 Data Protection Officer (DPO):

• MultiplAI has appointed a DPO to oversee data protection efforts and compliance.

6.3 Breach Notification:

• In the event of a data breach, affected users will be notified within 72 hours, as required by GDPR.

7. Audit and Compliance

7.1 Regular Audits:

• Security systems and practices are audited regularly to ensure compliance and effectiveness.

7.2 Compliance Certifications:

• We maintain industry-recognized certifications, such as ISO 27001, to demonstrate our commitment to data security.

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to this Security Policy.